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Statement of The Woodlands Water Agency Regarding Historic Winter Weather Event

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The Woodlands Water Agency released the following statement today from James M. Stinson, P.E., General Manager of The Woodlands Water Agency:

“The water distribution system of the Municipal Utility Districts (MUDs) served by The Woodlands Water Agency remains strong despite several days of sub-freezing weather. As always, we are monitoring the water system 24/7. We see no neighborhood outages at this time. Our staff has responded to dozens of homeowner concerns about frozen pipes, broken plumbing and irrigation lines.”

“Due to extreme weather-related technical difficulties, our 24-hour, on-call provider experienced phone service interruptions. While that system is being brought into service, we have posted a temporary service number on our Facebook and Twitter social media pages until on-call service is restored – 936.446.6762. This number will remain active until our normal 24-hour on-call number – 855-H20-SAVE, option 9 – is fully operational.”

“We appreciate the patience of our customers and urge everyone to stay safe during this historic winter weather event.”

Source: The Woodlands Water Agency

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